Privacy Policy — Render and Roots

Last updated: July 3, 2026

1. Information We Collect

When you place an order or contact us, we collect: name, email address, shipping/billing address, phone number (if provided), and order history. Payment card details are collected and processed directly by our payment processor — we do not store full card numbers on our own systems.

We also automatically collect basic technical data (IP address, browser type, pages visited) via standard website analytics and cookies.

2. How We Use Your Information

We use your information to: process and ship orders, respond to customer service inquiries, send order/shipping confirmations, and — only if you opt in — send marketing emails about new products or promotions. We do not sell your personal information to third parties.

3. Third-Party Sharing

We share information only with service providers necessary to run the business: our e-commerce platform, payment processor, and shipping carriers. Each handles your data under their own privacy terms.

4. Cookies

Our website uses cookies to remember your cart, support site analytics, and improve browsing experience. You can disable cookies in your browser settings, though some site features may not work correctly.

5. Your Rights

You may request access to, correction of, or deletion of your personal information by emailing support@renderandroots.shop. California residents have additional rights under the CCPA, including the right to know what personal information is collected and to request deletion — contact us to exercise these rights.

6. Data Retention & Security

We retain order and account information as long as necessary for business, tax, and legal purposes. We use reasonable technical safeguards to protect your data, but no online system is 100% secure.

7. Children's Privacy

Our site is not directed to children under 18, and we do not knowingly collect data from minors.

8. Changes to This Policy

We may update this policy periodically. Changes take effect upon posting with a revised "Last updated" date.

9. Contact Us

Email: support@renderandroots.shop
Business location: Illinois, USA

See also our Legal Notice for business registration and website hosting details.